Virtual Dynamos Worldwide, Inc.

 

where productivity = profitability........................................................................................................login

 
 

 

 
   

 

Skeptical about what a virtual support team can do? Let's put it this way: you still have to get your own coffee.

 

Sure, this list is long.  If we added in all the special little niches all of our VAs have--it would be even longer!  Take a browse through to see if it sparks some project ideas for you.  (Some may overlap.)

Bookkeeping

  • Online banking or bill paying

  • Use an online bookkeeping service such as QuickBooks Online

  • Send invoices traditionally or via email

Brainstorming

  • Ask questions to help reevaluate workload

  • Listen to your ideas and give real feedback

Communication

 

Email

  • Email follow up, sorting, and forwarding

  • Set up spam filters, folders, flags, and more

  • Set up auto-responders

  • Maintain multiple identities/aliases

  • Merge multiple emails into a single text file

  • Create professional email signatures

  • Create bulk mailing programs

  • Send electronic greeting cards

  • Maintain email folders

  • Assist you with backing up your email data

  • Maintain list of email contacts

  • Maintain an email address book program

Fax

  • Send or accept faxes for you

  • Maintain an e-fax account

  • Convert e-faxes to PDF documents

    • Forward to you via e-mail

Internet & World Wide Web

  • Use video conferencing technology

  • Set up and maintain a virtual office or intranet

  • Join, participate and upload files to an online community or e-group

  • Participate in an online meeting or chat

  • Request customer service through a company’s chat room

  • Create and maintain blogs

  • Use several types of instant messengers like Yahoo!, ICQ, and AOL

Postal Mail & Package Services

  • Use the US Postal Service web site to lookup a zip codes, calculate shipping

  • Create and implement bulk mailing programs

  • Create and implement special occasion mailings

  • Accept and sort portions of your mail via a PO Box

  • Ship packages for you via your FedEx account

Telephone

  • Manage your v-mail and recorded message(s)

  • Have a dedicated telephone line in home office for your business

  • Set up teleconferences via the use of bridge lines

  • Audio tape a conference call

  • Use the Yellow or White Pages online

    • Do an online reverse lookup on a telephone number

Data Management

 

Database Maintenance

  • Design and maintain Access databases

  • Design and maintain contact managers such as ACT!, Goldmine, Maximizer

  • Design and maintain Excel spreadsheets

  • Apply web site form data to a database

Contact Management

  • Track all contacts

    • business associates

    • clients/customers

    • independent contractors

    • salespeople

    • vendors

  • Scheduling and maintaining the calendar (including recurring items)

    • appointments

    • bills

    • business meetings

    • deadlines

    • follow-up calls & reminders

    • personal occasions: anniversaries, birthdays, etc.

    • important events

    • interviews

  • Create tasks and to-do lists

    • prepare follow up/call back lists

    • review sales histories

    • report on marketing campaigns

    • compile commissions

    • plan future mailings

  • Work simultaneously online …

    • or synchronize via e-mail (*prohibited by some ISPs spam filters)

File Management

  • Capture images using SnagIt

  • Create RealAudio files

  • Organize and sort files on your desktop via a program such as PC Anywhere

  • Save and forward web pages and/or web sites

  • Scan hard copy files and store them electronically

  • Type dictation or set up a telephone dictation service for you

  • Upload files via FTP

  • Zip and unzip files

Graphics and Presentations

 

Desktop Publishing

  • Booklets

  • Brochures and fliers

  • Business cards

  • Business reply cards

  • Event programs

  • Restaurant menus, drink lists, and table tents

  • Media Kits

  • Monthly calendars

  • Newsletters

  • Office forms

  • Promotional items

  • Questionnaires

  • Self-mailers

  • Special projects

Graphic Images

  • Create special effects and collages in PhotoShop

  • Create a logo or business cards

  • Create a brochure or newsletter

  • Edit GIF and JPG image files

  • Change an image type

  • Scan photographs and other images

  • Take, download & edit pictures or video with digital camera

Presentation Preparation

  • Design agendas and programs

  • Design handouts and booklets

  • Create overhead sheets

  • Design training manuals

  • Create PowerPoint slide shows

  • Add multimedia to a PowerPoint presentation

  • Design feedback cards

  • Design give-away items

Marketing

 

Advertising Assistance

  • Obtain media kits

  • Assist with advertising budget and schedule

  • Critique your advertising copy

  • Contact editors

  • Deal with salespeople

  • Place advertisements

  • Create a banner ad exchange program

  • Create, track, and maintain affiliate programs

  • Maintain Google AdWords or AdSense accounts

E-zines and Online Bulletin Boards

  • Create an HTML e-zine

  • Create a subscriber list with specific administrative options

  • Assist with building subscriber list/bulletin board

  • Send email to subscriber list/bulletin board

  • Maintain subscriber list's bounced deliveries

  • Monitor list, tend to moderator functions

Marketing Assistance

  • Design marketing plans

  • Create special promotions

  • Track campaigns and report ROI

  • Track industry events such as conferences

Internet Research

  • Research competition

  • Find potential customers

  • Find potential outside business support

  • Research business trends

  • Track news and events

  • Set-up and track Google Alerts

Internet & World Wide Web Promotion

  • Research tools, directories, and web sites that offer web promotion

  • Submit to search engines and on-line directories

  • Create and/or submit to web rings

  • Promote your site in online mailing lists and newsgroups

  • Issue electronic press releases

  • Post articles to online article banks or submit to editors via email

  • Submit your profile to membership directories

  • Create and maintain a link exchange program

Publicity

  • Prepare and format promotional materials

  • Prepare and distribute press releases

  • Prepare and maintain your web site and subscriber list

  • Research advertising opportunities

  • Request book reviews, endorsements, and testimonials

  • Research interview opportunities

  • Prepare and distribute hard copy and/or electronic newsletters

  • Pursue direct marketing through traditional or electronic mailings

  • Research freelance opportunities and other outlets for your work

  • Research speaking opportunities and make travel arrangements

  • Schedule book signings

  • Research unique opportunities such as book awards, clubs, and contests

  • Obtain materials and items from display and promotional providers, as well as production services

  • Research print and electronic catalog and directory listings

  • Work with your marketing specialist or publicist

Writing

  • Abstracts

  • Articles

  • Brochures

  • Consumer book review requests

  • Contracts

  • E-letters and e-zines

  • Handouts

  • Media kit content

  • Memos

  • Personal biographies

  • Promotional materials

  • Proposals

  • Query letters

  • Synopsis'

  • Web site copy

Networking

  • Arrange e-mail and telephone interviews for you

  • Research associations and organizations to join

  • Research e-groups and newsgroups to join

  • Make meeting arrangements

  • Research agents, coaches, and publicists to further assist you

Organization & Systems Consulting

  • Recommend efficient and cost effective new technology, equipment, and services

  • Develop and implement routine systems

  • Set-up electronic or traditional paper filing system

  • Design inter-office forms

  • Set-up an online bookmark/favorites service

  • Maintain an online backup service

  • Maintain an online virtual office

Personal Attention

  • Develop time management systems that alleviate the amount of time owner spends on business

  • Assist and offer suggestion’s for owner’s personal occasions and events

  • Maintain an online grocery (or similar) service

Purchasing Advice

  • Research product reviews

  • Research other freelancers & vendors

  • Obtain product information

  • Track sales and inventory

  • Obtain price quotes

  • Order office supplies

  • Order & keep track of subscriptions

  • Obtain warranty and contract agreements

Quality Assurance

  • Provide customer service via phone or e-mail

  • Design inter-office checklists

  • Analyze and report on feedback

  • Draft written responses to complaints

  • Design and send customer questionnaires

  • Make recommendations for improvement

Submission and Publishing Process

 

Publishing, Printing and Distribution

  • Submit press releases

  • Submit and track articles

  • Submit your profile to membership directories

  • Narrow down your list of editors and publishers to target

  • Contact printing and production houses, book fulfillment companies (for storage and shipment), and remainder dealers (for left over copies)

  • Work with Amazon.com, BN.com, Powells.com, and others

Protecting Your Work

  • Review agreements, working with a legal professional

  • Place plagiarism deterrents on your web site

  • Research the latest e-book encryption services

Recommend Resources

  • E-zines, newsletters, and magazines

  • software that compliments your writing and organizational style

  • Web sites

  • Writers guidelines, lists, and questionnaires

  • Writing supplies

Research

  • Classes, workshops, seminars, and degree programs of interest to you

  • Definitions, facts, and statistics

  • Particular genres or topics for your article, book, novel, etc.

  • Competitive experts in your field of work

Sales

  • Track book sales

  • Provide feedback on queries and proposals

Team Building & Management

  • Make sure team expectations are realistic

  • Delegate tasks to other virtual freelancers

  • Design, track, and implementation of goals

  • Resolve internal team conflicts

  • Stay abreast of individual needs, business policies, practices, and fees of other team members

  • Obtain, analyze, and report on feedback from team members

  • Suggest, implement, and maintain collaborative technology

  • Develop, implement, and maintain of efficient team systems

  • Maintain team interaction and communication

  • Maintain company standards

  • Accept and manage team contributions (knowledge management)

  • Motivate team

  • Design, track, and implement team rewards system

Travel and Event Planning

 

Travel Arrangements

  • Work with your travel agent

  • Arrange for frequent flier and other travel membership benefits

  • Obtain directions and area information

  • Create detailed itineraries

  • Make reservations via an online travel service

    • Airline

    • Cruise line

    • Rental car and limousine

    • Hotel

    • Restaurant

Event Planning

  • Arrange business meetings, charitable events, conferences, and trade shows

  • Book and make arrangements for guest speakers

  • Send invitations

  • Receive RSVPs

  • Order suppliers

  • Contact associates and vendors

  • Prepare presentations and literature

  • Arrange for equipment

  • Create feedback questionnaires for attendees

Web Site Support

 

Web Site Set Up

  • Secure a domain name

  • Secure a hosting plan by working with your hosting company

  • Deal with web server and DNS issues

Web Site Design

  • Design, layout, and navigational structure

  • Basic HTML

  • Basic forms and data collection

  • Routine site maintenance and editing

  • Search engine optimization using descriptions, tags, links, keywords, etc.

  • Critique your current site

Web Site Development

  • Add Java Scripts such as applets, rollover menus, and pop-up windows

  • Add multimedia

  • Add a web gallery using Photoshop

  • Add flash animation

  • Add MySQL, PHP, ASP, etc. databases

  • Add “no right click” and/or HTML scrambler plagiarism deterrent scripts

  • Set up a shopping cart

  • Maintain an affiliate program

  • Add protected area (login required)

  • Assist you with setting up a web cam

  • Track statistics

Word Processing

 

Document Preparation

  • Type dictation or set up a telephone dictation service for you

  • Create, convert, and edit documents in PDF

  • Proof reading and copy editing

  • Use an online printing service

  • Create documents

    • letters & memos

    • manuals

    • proposals

    • resumes

    • theses

    • labels

    • manuscripts

    • reports

    • term papers

Proofing, Editing & Formatting

  • Edit or make editing suggestions when appropriate

  • Proof your spelling, punctuation, and grammar (including galleys)

the concept

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 toll free:

877.78.DYNAMO

(877.783.9626)

 

efax:

800.448.9059

 

HQ days/hours of operation

Monday - Friday

9 am - 5 pm Eastern

excluding national US holidays

 

 
   

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Virtual Dynamos is the virtual staffing division of Virtual Dynamos Worldwide™, Inc.

Copyright © Rebecca Trelfa and Virtual Dynamos Worldwide™, Inc. 2004 - Present.  All Rights Reserved.